“The item looks and feel expensive. Would have be a fine OMNI experience if not for the 2 screws that broke when being fixed, the other 4 fixed in alright even though they are kind of flimsy.
Just wondering whether OMNI will improve their standard by replacing the 2 screws (wouldn't cost much more than a dime) and also to include some spares for the valued potential customers.”
Hello Steven,
We are sorry to hear about this unpleasant experience that you have faced.
Our team will be in touch with you soon to assist on the issue accordingly.
Once again, we apologize for any inconvenience this may have caused, and we appreciate your understanding.
Thank you.
