“Embrace Pro Mesh looks nice but the materials used to assemble look like cheap plastic. Plastiky feel and all levers also feel plasticky cheap and break easily. Embrace Pro chair is not cheap almost $500+ and the materials do not compliment the price tag. I'm slightly disappointed with this. The delivery team just wants to assemble all items and leave as fast as they can. There is no service rendered to the customers at all. There was even damages to my Embrace Pro chair ( Grazed and scratched near the side of the headrest ) and a dent on my Tandem. Really disappointed with the service.”