Hi Debbie,
Thank you for taking the time to leave us a review.
We are sorry to hear you are experiencing difficulties with your Necklace Layering Clasp.
We appreciate your feedback and if you have any images of the issue, please forward them to Silver Support - online@thesilvercollective.com
- The Silver Collective Xx
“It certainly helps to keep chains from tangling. They still do a bit with 3 on, but not nearly as bad and much easier to untangle than without the clasp. Happy with the purchase and quick delivery”
