“Thought it would be more sparklier, tends to look very black unless in full light. Previous chain purchased did the same.
Sterling Silver should never need waterproofing, I really don't get it.”
Hi Iris,
Thank you for taking the time to share your feedback on our Bernadette Chain.
925 Sterling Silver is only water resistant, not fully waterproof. We fully waterproof our pieces to assist in keeping their shine and protecting the metal from foreign chemicals which can affect the appearance of the item over time.
If you believe there may be a manufacturing defect with your items and their appearance, please contact Silver Support via email for further assistance.
online@thesilvercollective.com
xx
