“What an easy seamless exchange experience I had with The Vault! I shop for Christmas very early and bought for my grandson. The wrong size fork was purchased and by the time he opened it for Christmas, 30 days had expired. I called them, explained the circumstances and they were very nice, polite and helpful. Gladly exchanged the part for us. This is the 2nd scooter my grandson has built using The Vault. We will definitely be doing business with you again. Thank you!!”