“They center and rear fins have all unlocked and been lost to the water several times. I’ve caught them a few times when I’m shallower waters but wish that the locks were better secured so I didn’t have to constantly check their secure”
Hi Meghan,
Thank you for sharing your feedback regarding the fin locks on your Thurso Surf board. We appreciate your input and apologize for any inconvenience you've experienced due to the fin locks becoming unlocked during your paddleboarding sessions.
It's important to us that you have a seamless and enjoyable experience with our products, and we're committed to addressing your concerns. The issue you've described with the fins unlocking can sometimes occur due to vibrations and movements while paddling.
A simple solution to help prevent the fin locks from becoming unlocked is to ensure that the screws securing the fin box are properly tightened. These screws play a significant role in keeping the fins securely in place. We recommend periodically checking the tightness of these screws and ensuring they are snug.
If you continue to experience issues despite tightening the screws, please don't hesitate to reach out to our customer support team at contact at thursosurf.com. We're here to provide further assistance and ensure that your paddleboarding experience is as smooth and worry-free as possible.
Thank you again for sharing your experience, and we hope that this information helps resolve the issue you've encountered. Your feedback helps us improve our products and better serve our valued customers.
The Thurso Surf Team
“This fin purchase was a replacement for my daughter. The service was very fast and she is very happy to have a replacement fin. It’s simple to use, and like the boards and gear, incredibly well made. It makes a substantial difference when wanting to maneuver quickly in a straight path. It has been a wonderful confidence builder for both of us. Thank you Thurso Surf!”
