“I picked this company as they had good reviews and I was not disappointed. The order was delivered the next day. Very pleased with the tiles, they are good quality. I would use this company again.”
“I wanted these to match existing tiles and sent for a sample which matched well. However, the tiles I received didn't match very well at all. Luckily a shower screen will disguise the mis match.”
Thank you for taking the time to share your feedback. We’re sorry to hear that the tiles did not match as expected.
We understand how important it is when trying to match existing tiles. We do recommend customers check and share the batch details when ordering, as variations can occur between batches.
We appreciate your feedback and apologise for any disappointment caused.
Best wishes,
The Tile Mountain Team
“Searched for these tiles to match existing tiles. Received a sample quickly and placed my order. Tiles were delivered quickly, however, the courier service failed miserably in my opinion by dumping the box over my gate and not attempting to deliver properly to my door. Also delivery charges are too expensive.”
“I can't comment on the tiles or grout, because we haven't used them yet, but the customer service in the Nottingham store was exemplary. Nadine was friendly, helpful and knowledgeable: what more do you need. Thank you Tile Mountain.”
