“Worst company I've ever dealt with...7 days on still no sign of the refund for failure to deliver as promised. A full review will be on trust pilot later with copies of emails”
“Never again! Through no fault of ours, Tile Mountain duplicated our order. We were charged twice and twice the number of tiles was delivered. We wasted 2 days waiting for collection of the surplus and were let down twice. It's been over 2 weeks and our refund of £605 still hasn't arrived.”
We are sorry to see that this duplicate order was missed, and for any inconvenience that this has caused.
We can see that the collection for the duplicate order has now taken place and the refund has been processed. Please allow five working days for refunds to reach you, depending on your payment method.
