“The tiles was all the same no difference in colour at all no damages and the delivery of them was fast and efficient and placed where we asked spot on to tile mountain and their choice of delivery company”
“Was delighted to see a large choice of colours in the Metro tiles, and chose pale cream gloss as the main ones with a mint green border. Looks great against my pale green walls. Happy with them.”
“After ordering a few samples decided on these which were just the right colour for us. Arrived quickly and delivered when stated. A few tiles were broken but replaced by tile mountain the next day. Would definitely order from here again.”
“I was looking for tiles to match the ones in my kitchen. After trying other tile shops none had the right ones. So I tried tile mountain who had the ones I needed in stock. They arrived the very next morning. So was able to finish my project. Thank you tile mountain!”
“Wasn't happy with the tiles the picture should white tiles it was a bit deceiving.
I asked to send these back but they said I would have to pay for the delivery. Not to happy considering it would cost me more to send them back.”
Thank you for taking the time to leave your feedback on the Gloss Wall Light Cream Metro Tiles. We're genuinely sorry to hear that the tiles weren’t what you expected in terms of colour.
We do our best to ensure our online images are as accurate as possible, but differences in screen settings, lighting, and surrounding environments can sometimes affect how a colour appears. We understand how disappointing it can be when a product looks different in person, and we do offer a sample service so that customers can check the suitability of a tile prior to placing a full order.
As the tiles have now been installed, we're unfortunately unable to accept a return, in line with our returns policy. However, we’d still really like the opportunity to speak with you further about your experience—your feedback is important to us, and we’re always looking to improve both our product listings and service.
Please don’t hesitate to get in touch with our customer service team, and we’ll do what we can to support you.
Regards,
Joanna
