“With retail outlets stock fewer tiles I decided to get my tiles from tile-mountain.
They arrived, carefully packed on a small pallet.
The delivery driver helpfully placed the pallet inside my garage.”
We are sorry to see that you are unhappy with the tiles.
Our tiles can appear differently in different lighting conditions, and we would always encourage customers to let us know should they encounter any problems with their tiles and to cease installation, as we are more limited in what we can do to assist once the tiles have been installed.
We cannot see that this issue has been reported directly to us, but if you did want to discuss this further please do not hesitate to get in touch on 01782 223822 or at customer.service@tilemountain.co.uk
We are sorry to see that you are unhappy with your tiles.
We would always advise checking your order over fully on receipt and letting us know as soon as any issues become apparent, as once the tiles are installed we are more limited in what we can do to assist.
That said, if you did want to discuss this further with us, please send some images of the tiles to customer.service@tilemountain.co.uk
