We do apologise if an incorrect sample has been received, this is not what we would expect. Once we have been notified of any issues like this then we would be more than happy to rectify this as soon as possible.
“Great experience with tile mountain, firstly utilised the free sample service when selecting the desired tiles. Then following my order good communication via email regarding delivery of the tiles. The delivery came a day later than expected but I was contacted by a member of the team. Also, during delivery 2 tiles were damaged but replacements were quickly and easily requested and delivered. Would definitely recommend!”
“Very happy with the tiles and price we paid. Unfortunately due to the size of our tiles we used a little more wastage than planned (our fault), so was 2 tiles short.
To order a box of 3 had a pallet delivery of £24.99 which I thought was a bit much. I asked if they could deliver by courier, but said they couldn’t. So we basically had a lorry arrive and deliver a pallet containing 1 pack of tiles.
Other than that, very happy with everything else.”
“Just had these tiles fitted in our kitchen, we looked at loads on line and are so happy with our final choice... The driver sas excellent and speed tiles right by the door saving me a lot of work.. Our tiler said he loved working with these tiles and would recommend them to his customers and he tiles in demonstrations... Great selection in store and great price”
“Ordered these tiles for our new kitchen. They arrived next day and came well packaged and the driver left them on the driveway. The tiles are very impressive, like you find in top hotel foyers. We ordered the Manhattan grey grout to match the tiles. Every one who sees them comments on how good they look. We think it compliments the the kitchen perfectly. Tile Mountain is the place to go for all your timing needs! Very happy with everything.”
