“Tile looked good - however arrived broken.
Also not clear that I could not return unwanted, paid for, tile samples to our local showroom for a refund.”
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.
While some time has passed since your experience, we’d still be happy to assist if you have any outstanding concerns. Please feel free to reach out to our Customer Service team at customer.service@tilemountain.co.uk, and we’ll do our best to help.
Best wishes,
The Tile Mountain Team
“very lovely thinking of using it for my bathroom floor and also I like it that much using the sample on my bedside table as a coaster fits perfectly and ive got other samples holding my perfumes I have 6 in total that just come in handy around the bedroom”
“The whole process from ordering and receiving a sample time to receiving my completed order has been straightforward. The tiles were excellent quality and delivery was on time. The price was also good. Would highly recommend this company.”
