Thank you for your feedback, we're pleased to hear you were happy with the delivery service, though we're sorry to learn the sample didn’t meet your expectations.
I can see that you ordered a cut-size sample, which is intended to give a general idea of colour and finish. If you'd like a better representation of the overall design and detail, we recommend ordering a full-size sample, which will provide a more complete view of the tile's pattern and definition.
Please don’t hesitate to reach out if you need any assistance with this, we’re here to help!
Kind regards,
Tamveel.
“ordering a sample was very easy, speaking to team was great, ordering and delivery was great. quality of product was very good and project is nearly finished it is looking good”
