We are sorry to hear this.
We do always advise to check regarding batches for any top-up orders, as I can see the original order was placed in August 2019.
Please let us know if we can be of further help.
“They look Absolutely stunning in my new kitchen. Great delivery service came on a pallet and they guy brought them as close to my door as he could with his pallet truck . Would highly recommend tile mountain”
“We are absolutely delighted with these tiles. They provude the ideal finish for our new kitchen/breakfast area. The area is a reasonable size but the tiles make it look even larger, whilst providing a very classy look. Would highly recommend.”