“I purchased the above tiles, I had issues with delivery due to my instructions not being read when ordering ,the delivery itself took a while to arrive with communication back & forth, eventually my tiles were delivered & I had 24 hours to inspect them, this wasn’t possible due to it being nearly 4 tons of tiles & again due to lack of communication I wasn’t there to see them unloaded, upon laying half of them afew days later I now have over 10% damaged, I’ve checked my CCTV & you can see the delivery driver not being careful while unloading them, the tiles themselves are good but unfortunately my experience of ordering from the company wasn’t.”
“The delivery came on time and intact, material seems to be okay, the edge is a bit fragile therefore it can damage, if is expose to high heat it will crack as well, it looks great and nice but not that strong as expected.”
Thank you for your feedback on the product and service. In regards to the durability of the tiles, we would not expect them to crack if exposed to temperatures below 100 degrees. If you would like to discuss this further with a member of the team please contact us.
