We are sorry to see that you are unhappy with the tiles.
These tiles are a glazed porcelain, so the colour will not run all the way through the tile.
We would always advise customers let us know of any transit damage within 48 hours of delivery, and we would be happy to replace or refund any damaged items. If you wanted us to look into this further for you, please email us at customer.service@tilemountain.co.uk as soon as possible, with some images of the damage and the batch number that is on the boxes.
“We used the Maverick Anthracite Outdoor Slab Tiles for our terrace, which previously had composite boards. The new tiles changed completely its look, the terrace now feels very elegant and spacious plus they are very fashionable. Highly recommended, delivered on time and great customer service!”
“WE ORDERED THESE TILES FOR OUR PAITO AND HAD A FEW LEFT OVER. WE WERE SO DELIGHTED WITH THE TILES THAT WE DECIDED TO DO THE OTHER END OF THE GARDEN AND I HAVE TO SAY WE ARE VERY HAPPY WITH THE RESULTS. JUST A REAL SHAME THE DELIVERY DID NOT GO SO WELL ON THE SECOND VISIT. I WOULD HAVE GIVEN 10 OUT OF 10 IF THE DELIVERY WAS NOT SUCH A PAIN. GREAT GREAT VALUE”
“As a professional landscaping company we pride ourselves on quality installations only using the best materials at competitive prices. Tile Mountain has always delivered on this with fantastic service thrown in! All our porcelain outdoor installations can be seen on instagram @ landscapes_contour”
