“3 days late - had to chase 3 or 4 times
Seems like a disconnect between helpful call centre people and the transport department who did not update me”
We are sorry to see that your delivery was delayed. We do use a third-party courier and so are reliant on them for updates and information on deliveries. We are sorry that, in this instance, their updates were not as reliable and frequent as we would expect. Please do let us know if you wish to discuss this any further by giving our customer service team a call.
