“Took three attempts to get tiles to me. Staff were helpful throughout. Just a lot of words and not a lot of action. Two people told me I'd be offered recompense once they arrive. Tiles eventually got here and I heard nothing more. To be fair the tiles are great and well packaged.”
“Took three attempts to get tiles to me. Staff were helpful throughout. Just a lot of words and not a lot of action. Two people told me I'd be offered recompense once they arrive. Tiles eventually got here and I heard nothing more. To be fair the tiles are great and well packaged.”
We are sorry for the delays in receiving your order. As we use a third-party courier, we are, unfortunately, reliant on them for information, but we are still very sorry for this inconvenience. With regards to a goodwill refund, we can see that a refund of your delivery charge has been processed, but if you are yet to receive this please do give us a call.