I am very sorry to see that your order did not arrive with you as planned. We do expect our courier to let us know of any problems with deliveries, but it does not look like this has happened in this instance. Please be assured that we are looking into this as a matter of urgency.
We have issued a refund for the delivery fee paid on this order, as a further apology.
Please let us know if there is anything more that we can do to assist.
“Was asked to do a bathroom refurb away from home and far outside the area I normally cover so instead of using local tile suppliers I tried Tile Mountain half expecting poor quality broken tiles for the price. When the delivery came I had ear defenders on as was using loud equipment and whereas most drivers would abandon the delivery and charge for a second delivery the driver called to say he was at the door and couldn't get an answer which was first positive,
Out of 117 tiles I think only 2 were broken which is more than acceptable (always order over) and although there were minor variations in size once again well within acceptable levels the tiles were of a nice quality and gave a lovely finish to the bathroom - so much so I've ordered the grey version for my next job.
Overall very happy with quality, price and service.”
“These tiles are really great , they look so much more expensive than they are and the quality is great. My builder thinks so too and he is going to start using Tile mountain as his go to. Definitely recommend using Tole mountain for quality and their amazing low prices. Well done Tile mountain.”
“It's absolutely beautiful and very warm colour brighten my bathroom immediately. I had carrara gold gloss 300x600 on the wall side and carrara gold matt 600x600 on the floor, I'm very satisfied with my choice.”
