“Tile Mountain are a disgrace - the courier service they chose to use did not do a curbside delivery as they were supposed to do and they scratched my hallway laminate flooring and they ruined my hallway rug which is inbuilt. They scraped my entire pathway too. Tile mountain have not reimbursed me and have not been in touch since my first email. Would not recommend their company at all.”
“We were slightly disappointed that two of our tiles were marked up for flaws although, in reality the flaws were so minor, we would never have noticed them had they not been flagged up - it would have been nice to have known this prior to opening the packet. However, we cannot fault Tile Mountain in any other way. They responded to our WhatsApp (out of hours) question as soon as business hours started and we were able to collect our tiles, saving the delivery fee. The tiles look absolutely beautiful and we are hoping they still have some left as we may put them in our main bathroom as well as our shower room. If it hasn't been for them failing to tell us about the 'flaws' in advance, we would have given a full five star rating. As the photo shows, we have created a 'feature' wall in the shower room.”
