“Tile Mountain offer an good range of tiles at competitive prices as they are an on-line warehouse.
Sadly all our purchased full size samples arrived broken although the external box/packaging showed no signs of damage? and marked fragile!!
Couldn't take the risk of ordering anymore and so chose local tile supplier”
“Tile Mountain offer an good range of tiles at competitive prices as they are an on-line warehouse.
Sadly all our purchased full size samples arrived broken although the external box/packaging showed no signs of damage? and marked fragile!!
Couldn't take the risk of ordering anymore and so chose local tile supplier”
Thank you for your feedback. I am very sorry you received your sample tiles damaged, on full orders, we do package these on a pallet and shrink wrapped to minimise any chance of damaged goods. On sample orders, as they are sent via a parcel courier, sometimes damages can occur however if reported to us, we are always happy to replace or refund.
“I order wrongs tiles i just emailed them to cancel order which day emailed
back and cancel order refund me in 3 days and i put new order delivery was very fast and free quality of tiles was great”
“I order wrongs tiles i just emailed them to cancel order which day emailed
back and cancel order refund me in 3 days and i put new order delivery was very fast and free quality of tiles was great”