“This item was missing on my delivery. I was told it would be sent again, after days of waiting I contacted customer service to then be told the warehouse was out of stock so I would then be sent a refund. Disappointing and delayed my project”
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.
We’d be happy to assist if you have any outstanding concerns. Please feel free to reach out to our Customer Service team at customer.service@tilemountain.co.uk, and we’ll do our best to help.
Best wishes,
The Tile Mountain Team
