“the first cutter stopped working after two cuts
contacted tile mountain who replaced the cutter straight away
excellent service
the second cutter worked brillantly no problems at all”
We are sorry to see that you are dissatisfied with the cutter. Unfortunately, this cutter is not suitable for use with the tile that you have purchased, which could be what has caused this issue. This cutter is generally suited for smaller porcelain tiles. However, should you wish to officially report this fault, please give our customer service team a call on 01782 223822.