Thank you for sharing your thoughts. We're sorry to hear that your landscaper faced difficulties with adjusting and cutting the tiles. We understand how important it is for the installation process to go smoothly, and it’s disappointing to hear this was not the case for you.
We always recommend using a diamond-tipped wet-wheel cutter that is big enough to fully support the tile when cutting porcelain.
If you have any additional concerns or if there’s anything else we can do to assist, please don’t hesitate to reach out.
Regards,
Joanna
