“When laid this product did not set properly and was porous so within a day it became dirty. We had to remove all grout and re-do with a different product. When it was removed the grout was flexible. Added to the fact some of our tiles we were 'bowed' we are extremely unhappy with both the grout and the tiles we purchased.”
“When laid this product did not set properly and was porous so within a day it became dirty. We had to remove all grout and re-do with a different product. When it was removed the grout was flexible. Added to the fact some of our tiles we were 'bowed' we are extremely unhappy with both the grout and the tiles we purchased.”
Thank you for leaving a review.
The Kerapoxy grout is a 2 part grout which comes with a grout and hardener, as long as the ratios are followed, there should be no issues with the grout setting, and if the ratio is maintained, then it should start to set within 45 mins and then set to cure for a minimum of 24hrs.
In regards to the tiles, we will contact our quality control team to check the tiles are within the standard tolerance.
If we can assist further, please contact our customer service team.
Kind Regards,
Tile Mountain.
“Quick delivery, decent prices and the products were of great quality. The tiler i purchased these items for was really happy with them and has done a great job on my bathroom.”
