“Quick delivery time and the "can do" response to fixing any problems... excellent customer service. Love the tiles and being able to order all the essentials for delivery from one place was really convenient and reassured that we had everything we needed. The result is supersmooth tiling perfect for walking barefoot and looks amazing.”
“Bought for patio 4 years ago. Looked great and look as good as new. Now bought another 40m2 of the same tiles for another part of the garden. Great value and great quality.”
“The Icarus Beige Porcelain Outdoor Slabs have been fantastic. Delivery was very quick, arriving just two days after ordering, which was a pleasant surprise.
My only concern was the communication advising that any issues had to be reported within 24 hours of delivery. Given the weight and quantity of the slabs, I felt this was a little restrictive as many customers may not be able to fully inspect everything within that timeframe.
The order was slightly more than a full pallet, and the way the slabs were stacked made unloading and removing them somewhat awkward. It was difficult to maintain stability when taking slabs from the pallet, and there was a risk of them toppling over. One slab did fall during unloading, although fortunately it wasn't damaged. Better pallet packing or support would make this process much safer and easier.
That said, the slabs themselves are excellent. The colour and finish look exactly as expected, and now that they are laid on the mortar bed they look fantastic. The quality is outstanding, and they have completely transformed the space.
Overall, I'm very pleased with the purchase. The product itself is easily 5/5, and with some improvements to packaging and handling this would have been a perfect experience.”
“I was looking for good quality Spanish or Italian porcelain paving for a patio and paths at our new home. Tile Mountain were significantly better value for good quality Spanish tiles with ample stock and delivery when we wanted it. They made the process easy and delivered on time when promised.”
