“We had three cracked tiles, which were laid around 8 years ago, on our kitchen floor and we have been sourceing similar looking tiles. Tile Mountain came up trumps with these tiles and we purchased a box. These have yet to be fitted, but are of good quality and should do the job.”
“I have been trying to obtain tiles to replace a few that have cracked since putting down almost 8 years ago. The staff at Tile Mountain were very helpful in suggesting a few, and this tile did the job.”
“I have had a few samples, some free, some paid for. They were All foc. All very nice, but trying to match/tone with existing wall tiles and work surfaces is not easy. I have tried to narrow in down to Talent Beige porcelain but making a decision for a whole kitchen floor from a 10cm as sample is not good. Prepared to pay for a full size tile I was shocked to then see the cost of delivery. It stopped me from ordering and I have discontinued my search. Sorry, Tile Mountain.”
“Terrible customer service. Missing tiles on delivery and had to repay more money in order to order more as the staff and company were not accepting liability for delivery of missing materials!
Then when the the 2nd set of tiles arrived despite being told they are the same tile are clearly not! Different shade of colour completely!
Do not use this company.. use a tile supplier that know what they are doing
Many thanks”
Thank you for taking the time to leave a review.
We’re sorry to hear about your experience and the concerns you’ve raised.
We have been unable to locate the details relating to the issues described based on the information available, however we have contacted you directly to request further information so we can investigate this fully.
We take feedback seriously and would like the opportunity to look into this and assist in resolving any issues.
Best wishes,
The Tile Mountain Team
