“I ordered 4 boxes of these tiles. Unfortunately 45% of them arrived chipped or broken-just as well i over ordered.
I wanted to order floor tiles but upon sending me samples, none of them matched.”
We are very sorry to see that you received some damage to your order.
We do always advise customers to let us know of any damages they receive so that we can issue any replacements/refunds that are needed. We cannot see that we have been informed of this issue as of yet, but would still like to help in any way we can. If you can please email the images of the damages to us at customer.service@tilemountain.co.uk, we can resolve this for you.
Kind regards,
Joanna
“Sent off for my 3 free samples and have selected the Talent tile. It is the perfect texture and colour. Waiting for my Installer to order. Excellent customer service.”
“I only found Tile mountain as we ordered bits from our bathroom and honestly I'm so happy wit our purchase of floor and wall tiles. The bathroom is nearly finished but the quality it top grade and they look stunning. I'm currently I'm the process of ordering our kitchen floor tiles with them too. I highly recommend.”
“I picked this tile I think it will go well with my new porceline shade kitchen. One of uour staff remembered me from my first visit and was very helpful again on my second visit. Very well run organisation. Pat Daniels”
