We apologise that the samples arrived broken. We use a parcel courier to make our sample deliveries and expect them to take care when delivering. If you would like to contact our team they would be happy to issue a replacement for you.
We apologise for any issues you have encountered. We aim to provide the best service to all of our customers and we are sorry if this was not the case in this instance. If you would like to discuss this further with a member of the team please contact us.