“I ordered these tiles but unfortunately due to the courier they came damaged HOWEVER, tile mountain gave me a full refund and spared me the trouble of arranging a return too. I have bought from them before and that order was fine so despite the damaged order, I would buy from them again because of the excellent communications and service.”
“A really nice tile, great size and texture. The colour is dark grey not black, if you're after a dark grey these are perfect but I would definately utilise the sample service first tk check it's what you want”
“Quick delivery, although most boxes were damaged(torn open). Luckily the tiles were undamaged and all there.
Hard to cut and not black- more of an anthracite grey but look great.”
“Gorgeous tiles! Such a reasonable price for the effect these tiles give, they look very premium. Quality is great and they were received well packaged so no damaged items in transit. Agree with other reviews they are more a charcoal than black but that’s what we were going for. Would highly recommend!”
We are sorry to see that you are unhappy with your chosen sample.
Tiles can vary in terms of shade, etc, from batch to batch, and can also look slightly different on different browsers or in different lighting conditions, for example. We offer a sample service so that customers can see the tiles and ascertain whether or not they are suitable for their project prior to placing a full order.
“Excellent service and the sample arrived very quickly. Good matte finish and lovely quality but too light for my bathroom so I decided to go with the black version of this tile, which is actually a dark grey.”
