“Arrived damaged ! wouldn’t order from again as not tile mountain fault but delivery drivers, therefore would buy locally so I know content ok and no delivery charge of £25.00 to pay ! and inconvenience .”
We apologise that your order arrived damaged. We employ a third-party courier to make all our deliveries and expect them to handle the goods with care, we are sorry this was not the case and the goods were damaged. We always aim to issue replacements promptly to avoid any delay in a project. If you would like to discuss this further with a member of the team please contact us.
“Product seems ok reason for only three stars was very poor delivery service waited in all day no delivery would not have got it the following day if I hadn't contacted the carriers directly”
We apologise that the goods were initially delayed and were not delivered until the following day. We use a third-party courier to make all of our deliveries and expect them to provide updates on any delays that may occur. If you would like to discuss this further with our customer service team please contact us.
