“Very happy with a quality with my LVT tiles and efficient service. Had a small issue on delivery day but it was sorted immediately.
So pleased with the company and customer service. Will order again. Many thanks.”
“Very happy with my new flooring it looks great and a good contrast to my forest green kitchen and grey/white entrance area. I love the smooth texture of the flooring and slight shine. It was easy to put down by my fitter and would highly recommend.”
“Firstly the delivery was a disgrace. £1300 and it came on a broken pallet which had collapsed and damaged 10 boxes. Floor fitters found discrepancies in the tiles and i have been chasing this up with the company for 2 weeks now with hardly any correspondence from them. I'm extremely disappointed and distressed with this as I currently have no flooring with a toddler in the house. Customer Service is diabolical”
Thank you for your feedback.
We are very sorry to hear about your experience and understand how frustrating this must have been, particularly given the circumstances. This is certainly not the level of service we aim to provide.
We can confirm that a resolution has now been agreed, and we appreciate your patience whilst this was being addressed. We hope this brings the matter to a satisfactory conclusion for you.
If you need any further assistance, please do not hesitate to contact us.
The Tile Mountain team.
“Purchasing this product was so easy. The range of products were on full display, making selection a simple process, without needing to ask for help finding something. As soon as we caught sight of the product we knew it was the right one for us. The look and the feel of the product just said ‘quality’. All interaction with staff was very friendly yet professional. Stock levels were high and delivery dates were short. Couldn’t have asked for more. This will be my ‘go to’ place in future.”
“Very happy with this click final flooring top quality good thickness I expect it to be very durable and last for many years I’m very happy would recommend”
