“Flooring looks a really good quality such a shame on the customer service. Tried to place an order and the offer code didn’t work. Was told to send email in with information for a quote and all emails have gone unanswered. They obviously don’t need the business”
We are happy to hear that the final project is now complete and you are happy with the quality of the products. In regards to the communication with our customer service team, I have looked into this and can see that 2 agents did reply to your queries when we received them, I am sorry if these did not arrive in your inbox. If you would like to discuss the project further please do not hesitate to contact us.