“Customer service absalutely brilliant.
I box damaged in transit and another was sent immediately.
Will be recommending this company highly.
Thank you for superb customer service”
“Received 5 packs of laminate flooring, 2 were damaged. I've phoned but no answer, emailed but no reply!
Flooring mountain had sent out damaged packs because the pallet overwrap packaging was undamaged but underneath were 2 opened & damaged packs, now they won't respond to me!
Getting rid of damaged stock.....making me pay for there rubbish.
Definitely a company to avoid!!”
We are sorry that you received some damaged items with your delivery. Looking into your order, I cannot see that we have been made aware of this by call or email. If you could please contact us on 01782 582 000 or customer.service@flooringmountain.co.uk, we would be more than happy to assist.
“The delivery was quick and efficient. Came within 2 days. I wish everything ordered (not from this company) came as fast. Unfortunately the flooring has not been laid yet so cannot comment on the finished look. But I am sure it will look fab. Can’t wait.”
