We are sorry to see that you are unhappy with the sample received.
If you require any further assistance selecting something more suitable for you, please let us know on 01782 223822 or at customer.service@tilemountain.co.uk
We are sorry to see that you are unhappy with your tiles.
We are unable to see that this has yet been reported to us, and would always encourage customers to let us know of any problems or concerns before commencing installation, and are happy to accept returns on resellable items.
If you would like us to look into this further please send some images showing the issue you are reporting to customer.service@tilemountain.co.uk
“Didn’t buy for my bathroom as the colour was disappointing,they might be called gold but that’s just the name ,they are more of a bland Manila/ buff envelope colour ,don’t expect any gold”
We apologise you are unhappy with the product. We encourage our customers to order a sample before placing a full order to ensure they are happy with the products. If you require any further assistance selecting a suitable product, please do not hesitate to contact us.
“Great service - paid for a sample tile first which arrived extremely well packed and gave us the chance to check that it went well in the outdoor kitchen that we were having built.
Worked perfectly and order made.”
“Request for sample was fulfilled and delivered promptly.Very impressed.Also vast range available….So,May take some time to choose,which is a wonderful position to be in! Thanks again”
