“Tiled was very very brittle.
Tile fitter really struggled to lay these due to miss sizes. When they removed the tile leveling clips and spacers they chipped nearly every tile. So these had to be replaced. Added an extra 2 days tilling to make the bathroom finished to a good standard. I will never buy from this company again.”
I am sorry to see that you have experienced some problems installing your tiles.
We always advise customers to contact us as soon as a problem becomes apparent so that we can help to resolve any issues they are having. Please let us know if you still require any assistance on 01782 223822 or at customer.service@tilemountain.co.uk - we are always more than happy to help in any way we can.
Regards,
Joanna
“The tiles are very small and so be prepared for the job to take time. That said they look great when completed. What was disappointing was having 8 boxes left over and tile mountain having no returns policy! Very disappointed.”
I'm sorry to hear that you found the tiles smaller than expected and that the excess boxes were disappointing.
We are generally unable to accept the return of leftover boxes as we can move through batches very quickly.
We have, however, contacted you directly to see how we can assist with this.
Regards,
Joanna
