We appreciate your feedback, and we're sorry to hear about your experience.
Our website will allow orders for out-of-stock items, but we are sorry that the stock levels weren't quite accurate in this instance, and for the inconvenience that this has caused.
We can see that the order has now been delivered - however, if there is anything further that we can do to assist please do not hesitate to get back in touch.
Regards,
Joanna
