“The staff are lovely, which is about the only thing they have going for them. They charge for delivery, don’t even offer a collection option, and somehow still manage to charge more for products that aren’t the best quality. Do yourself a favour and shop around—you’ll almost certainly find better quality for less elsewhere.”
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.
While some time has passed since your experience, we’d still be happy to assist if you have any outstanding concerns. Please feel free to reach out to our Customer Service team at customer.service@tilemountain.co.uk, and we’ll do our best to help.
Best wishes,
The Tile Mountain Team
“This is my second time using Tile Mountain for a DIY project. There are no faults, there is ample choice for different budgets, the delivery is always fast and operatives helpful in moving the deliveries. The quality standard is high, yes, there can be defects, but there hasn't been an instance in which I've not been helped by the staff. Overall, this is a great company thats been a pleasure to deal with thus far. I would certainly recommend them to anyone, and plan to keep using them until my house is as close to brand new as possible.
This particular flooring I've had in grey and now in a more natural color. Its easy to lay and its easy to clean when needed. I have them laid in both the kitchen and adjacent pantry room, both area with plenty of water spillage and foot traffic. So far (over a year since I've laid them) I've not seen any scratches or peeling off, its holding out amazingly.”
