“Beautiful tiles, really happy with these for my daughters en-suite. Just one thing I’d say is make sure you check your order upon delivery throughly. I had some broken tiles which I’d reported and was sent a claim form to complete once I’d checked all the other tiles which I did. New tiles were sent out so quickly and hassle free. Unfortunately I didn’t notice a couple extras had hairline cracks in them and typically these were the more detailed tiles. It’s pot luck what you get and I had lots of plain pink tiles with only a small amount of the patterned ones which are stunning. It’s only one claim per delivery and luckily id’d over ordered but should I have needed replacements, I would have had to pay for those.”
“Really impressed with these marble tiles. Most marble if you look closely they’re pixelated. These look amazing close and far away. Really good quality. Also customer service was excellent. I had one damaged tile that was quickly replaced.”
“I purchased these tiles for my ensuite bathroom which is in the process of being completed. These look amazing paired with black shower and toilet equipment. The tile quality is awesome and the service was faultless. I had a couple of issues, however aftersales resolved the situation withing 3 days. Very happy, so far my 3rd purchase from Tile Mountain and I will be going back for others! Thank you”
“I ordered the tile based on the advertised availability. I was informed several days after the order was confirmed that the tile delivery has been delayed by almost 5 weeks. It's really inconvenient.”
Thank you for your feedback.
We are sorry to hear about the delay to your order and understand how inconvenient this must have been. While we aim to keep our stock availability accurate, delays can occasionally occur due to factors outside of our control.
If you need any further assistance, please do not hesitate to contact us.
Best wishes,
The Tile Mountain Team
