“After spending a few thousand pounds on tiles and bathroom furniture first off all the wrong sizes were delivered and then we had 7 boxes unopened left over we asked the shop if we could return the 7 boxes but we’re told the don’t do returns which is ing again as a small builder I have never had this with any other tile shop so won’t be using tile mount”
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.
We’d be happy to assist if you have any outstanding concerns. Please feel free to reach out to our Customer Service team at customer.service@tilemountain.co.uk, and we’ll do our best to help.
Best wishes,
The Tile Mountain Team
Posted 2 months ago
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.
We’d be happy to assist if you have any outstanding concerns. Please feel free to reach out to our Customer Service team at customer.service@tilemountain.co.uk, and we’ll do our best to help.
Best wishes,
The Tile Mountain Team
“We bought these from the Southampton store where the staff were really helpful. These are in a modular design so mixed tile sizes. Our tiler (Andy Owens) commented on the quality of the tiles and the fact that the sizes were consistent. We tiled a large 40 m2 area of kitchen/diner/family room and utility room and used straight tiles in the same design for skirting as we are keen to reduce maintenance and painting. Really pleased with the results.”
