I am very sorry to see that you are unhappy with the tiles.
We always advise customers letting us know of any problems as soon as they become apparent so that we can assist as quickly as possible. I can see that we have processed a replacement order for you to rectify this, so thank you for giving us the opportunity to put this right for you.
If there is anything more that we can do to help, please do not hesitate to come back to us.
Regards,
Joanna
“The worst quality, when you try to make a more difficult cut it breaks down for which reason they were not enough for my bathroom, so I had to re order and wait. Absolutely not happy with this purchase I would rather pay some more money next time and get a better quality. Also the tiles are made in India which is not mentioned in the website”
I am sorry to see that you are unhappy with the tiles.
I can see that we have sent 8 free of charge replacements to replace the tiles you have been unable to cut successfully, and have offered advice on the correct tools and methods to use.
However, if you do want to discuss this further, or for any further assistance, please do not hesitate to come back to us.
Regards,
Joanna
“Tiles are stunning, delivered on time, unfortunately due to the way they were packaged some tiles were damaged, after contacting the store, this was rectified and more tiles delivered. Would highly recommend this company.”
