“It's mentioned suitable for kitchen on their website, but it's actually R9 and too slippery and dangerous for kichen use. The message is misleading for new buyers and unprofessional people.”
An R9 tile has been tested and deemed suitable for use on a floor. However, this does not mean that it is suitable for all installations and for all customers, and we are genuinely sorry to see that this is not as expected in this instance.
If there is anything that we can do to assist with this, please let us know.
Regards,
Joanna
“We tiled our living room with the peach stone effect porcelain tiles, they Look amazing, it as transformed our room to a show room, excellent quality and very good price, we will be buying our kitchen tiles from Tile Mountain, brilliant product,”
“Lovely tiles. Delivered exactly as stated, with useful updates. Only two broken tiles out of fifty boxes ordered. The only issue is their insistence on checking all tiles within 24 hours (or 48 hours, as per the website). Not so easy to do if you're not using them straight away - and probably outside the terms of the sale of goods act. But on the whole, lovely tiles that are pretty close to what you see on the website (difficult to match colours on a screen). Delivery is as stated and quick.”
