I am very sorry to see that the sample you ordered was not as expected from our website imagery.
We always advise having samples prior to placing full orders to ensure that you are happy with your chosen tile.
If you require any assistance sourcing anything more suitable, please get in touch on 01782 223822 or at customer.service@tilemountain.co.uk - we would be more than happy to help.
Regards,
Joanna
“We ordered tiles in large quantities and we were given a very good response. Moreover, if I talk about the staff members, they listened to our needs and explained the different varieties to us in a better way. I would also like to say that even when we needed tiles in very small quantities, they sent us the order very quickly. And the most important thing was that when we felt that only 5 tiles were broken by the courier driver, they also sent them specially after telling us only once. We really got a very good experience. As a quantities surveyor, I really recommend Tile Mountain.”
