“We have had a few packs of tiles which have been broken in transit, And we have noticed there are different batches in the two main pallets.
It would be so much better to talk to a person than receiving preformatted emails”
“Quality product, did the job perfectly. Easy to cut, worth every penny and look superior to the great price offered. Great service from TW- top advice, helped me with quantities and correct grout. Refreshing to deal with online Professionals.”
“Got what I asked for even though I changed the date on my delivery they helped to quickly facilitate the date change and get me my product to the door as I requested”
“I went with these tiles as I wanted something to match the oak worktops and after an extended period of looking I found these. I was initially worried as they were thinner than most samples we had ordered, but I am so pleased with the finished result and they look great.
Delivery was very straight forward and I contacted customer services as I could see a tile was broken. They were very quick to respond with a claims form but I didn’t end up doing this in the end as turned out it was only the 1 tile which was damaged out of the whole pallet we had delivered.”
