Thank you for your feedback, and we sincerely apologise for the inconvenience caused by the broken tiles.
The tiles were refunded upon your request, but please note that we would have been happy to replace them if that had been your preference. We truly regret that your experience was not up to our usual standards and will use your feedback to improve our service.
If you ever reconsider or need assistance in the future, please don’t hesitate to reach out, we are here to help.
Kind regards,
The Tile Mountain Team.
“We are over the moon with how this tile looks in our en suite! It’s our feature wall and looks super effective. We are also tiling ourselves and found these super easy to tile with. We’re pairing them with the Roca beige tile also from tile mountain”
“These tiles are great, lovely colour with a rustic style that i like. Functional and look good for a good price. Well pleased as delivered to Belfast at a reasonable delivery price.”
“The tiles are stunning, I was a little nervous at first because of the variance of texture and colour but once up they have made the room look amazing!”
“This is a lovely tile, we chose to have them laid staggered. Please beware though, there are grey/black specks within the pattern that can appear as though the tile itself is tarnished but it's part of the antique effect. The floor tile we chose was Munari Soft Bianco Concrete Effect also from Tile Mountain which matches perfectly. If you're stuck on grout colours, Ultracolor Caribbean 137 for both floor and walls compliment each other great”
“Didn't get a sample just threw myself in at the deep end and bought them. I am glad I did, they are beautiful. White tiles with a hint of beige and grey. Elegant and fantastic quality.
Service from Tile Mountain was great - deliveries great - kept up to date.
Would order again. Very Happy.”
