I am sorry to see that you are unhappy with the tiles.
We always advise ordering samples prior to placing a full order, to ensure that your chosen tile is suitable for your project. Should customers encounter any difficulties with a tile, for whatever reason, we would always advise they contact us as soon as possible so that we can assist.
I understand, however, that you have installed the tiles and are unhappy with them, and this is never something that we would want for our customers. So if there is anything that we can do to help, please do not hesitate to come back to us on 01782 223822 or at customer.service@tilemountain.co.uk
Regards,
Joanna
“We visited the new store in Swindon and found the team to be incredibly helpful. I was genuinely impressed by the competitive pricing of the tiles and the excellent grip of the matte-effect floor tiles. We ordered a few samples online, which arrived very quickly and helped us make our final decision. We’ll be placing a full order once our house purchase is complete.”
“Beautiful tiles with a natural, textured look.
High quality, premium tiles which look amazing.
Due to the quality our fitter had a hard time cutting through them!!”
“Went to the showroom in Birmingham to look at products before purchasing, great layout and gave you a great overview of the products available!
Arranged an order online, delivered incredibly quickly too! Friendly team and a very speedy delivery!
Great product that looks fantastic when fitted! 5*”
