“When the tiler came to lay the floor, I was shocked to come home to be told that so many of them were different sizes in length (5mm out to be exact). This is obviously problematic for a tiler when he was trying to lay them in herringbone style. It was obviously too late to send them back as part of the kitchen floor had been tiled with adhesive. There were even tiles that were a much lighter shade, and they could not be used. Due to this happening, what with the sizes being out and the colour not matching, I wasn’t able to have my floor completely covered even though I’d bought more than enough to do the floor (even allowing for the herringbone style). Fortunately for us, the kitchen cupboards will cover the exposed, un-tiled floor. The photo with the review will show the difference in colour and us not having enough to complete the floor.
I wouldn’t recommend anyone buying these if you want herringbone style as you’ll end up having the same problem we’ve had.”
We're really sorry to hear about the issues you experienced with size and colour variation, especially during installation. While some variation can occur in manufactured tiles, it shouldn’t prevent a consistent result, and we're sorry this affected your project.
We'll be in touch directly to see how we may be able to assist, and your feedback has also been shared with our product and quality teams for review. Thank you for taking the time to highlight your experience.
