We appreciate your feedback, and we're glad to hear that the size and texture met your expectations. We're sorry to learn that the colour didn't match your expectations based on the picture. Colour variations can happen with natural materials, and we understand how this can be disappointing, so we do always advise customers to take advantage of our sample service prior to placing full orders.
If there's anything else we can do to enhance your experience, please let us know.
Regards,
Joanna
