“Product name on your ordering system didn’t match the product displayed in store and the young sales person ordered the wrong item for me. Extremely disappointed as I had to take the wrong order costing me £350 for a mismatch of a flooring!”
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention. We’d still be happy to assist if you have any outstanding concerns.
Please feel free to reach out to our Customer Service team at customer.service@tilemountain.co.uk, and we’ll do our best to help.
Best wishes,
The Tile Mountain Team
