“Such a shame that the tiles are good such good quality but the service appalling. Late deliveries with no help for access, rude staff and waited 2 weeks for extra tiles that arrived smashed twice-just obviously thrown outside my house. Courriers are the problem.”
Thank you for taking the time to leave a review.
We sincerely apologise for the delay in receiving your tiles and for the service you experienced with the courier.
We’re pleased we were able to offer a suitable resolution, and we’ve also raised this with the courier to help prevent similar issues in the future.
Best wishes,
The Tile Mountain Team
