“Tiles went up today and instead of a gorgeous green, they are a dull blue/grey.
Either they sent me the wrong tiles, or the photos are completely different to the actual product. Either way, its not what I wanted and looks awful with the rest of the room.”
We are sorry to see that you are unhappy with the tiles.
We would always advise customers to check over their order in full and to contact us with any concerns they may have prior to installation, as once the tiles are installed, we are more limited in what we can do to assist.
That said, we do always try to help in any way we can, so if you wanted to discuss this further, please contact us on 01782 223822 or at customer.service@tilemountain.co.uk.
Regards,
Joanna
“It made no difference that we only wanted a single tile, the staff at the Swindon branch (both in the showroom and the warehouse) were professional, helpful and attentive. A nice experience all round and many thanks !”
“Loved the sample we received F.O.C. from Tile Mountain, just the colour we were looking for, so we ordered a further 7 No. 1200 x 600 tiles, which all arrived in perfect condition. Excellent delivery drivers. Ordered 1 whole box of tiles from another well known bathroom Co. as I couldn't get a sample and they arrived smashed to pieces. Couldn't fault Tile Mountain and would whole heartedly recommend them. Big Thumbs Up. Cant wait to get them up now.”
