Thank you for your feedback.
We are sorry to hear about the delay caused and understand how this may have impacted your project. This is not the level of service we aim to provide.
We can confirm that this has now been escalated to the showroom for further review, and the team will be in touch to assist.
If you need any further assistance, please do not hesitate to contact us.
Best wishes,
The Tile Mountain Team
“I couldn’t decide which Roca tile to choose, but in the end I went with the Marais style—and I honestly couldn’t have made a better decision. It looks amazing in both my hallway and bathroom.
What is more I had to order few more tiles and team in Milton Keynes branch was extremely helpful. Thank you!”
“Second large purchase from Tile Mountain.. These tiles have surpassed my expectations.
Roca tiles originate from Spain and you can feel the quality as soon as you unpack them from the box.
We had them layed in the kitchen , which is a high trafiic area. Gives the kitchen a real sophisticated and chic look .
Excellent range of tiles to choose from at Tile Montain, keep up the good work”
“Absolutely made up with these tiles. However, I would say if you want a definite Ivory tile, these possibly aren’t the right tiles. They could easily pass for grey tiles when they are on the wall.
I chose these in the showroom where they were under a direct light and they appeared a very neutral ivory. However, now they are up, they could definitely be grey. Due to the unusual colour, it has been quite a challenge to know what other colours to introduce into the bathroom (vanity unit, towel rail and grout etc). I took the tiles into a local tile shop to find the right grout and they matched it up to a light grey.
I have gone with a wooden effect vanity to add some warmth into the room and a sand coloured towel rail. These are yet to be installed so I can’t say if they go well or not.
Overall, a beautiful tile but a little tricky to figure out exactly what colour they are.”
